🛟 Support & Community
Support & Community
We’re here to help you get the most out of your Krypton and Xenon resources. Whether you’re experiencing issues, have questions, or just want to connect with other FiveM enthusiasts, we’ve got you covered.
📞 Contact Support
Discord Support
The fastest way to get help is through our Discord community:
- Discord Server: Join our Discord
- Support Channels: Use the dedicated support channels for each resource
- Response Time: Typically within 24 hours
Email Support
For more complex issues or business inquiries:
- Email: support@kryptonnscripts.store
- Response Time: 1-2 business days
🔍 Troubleshooting Resources
Before reaching out, check these common troubleshooting resources:
- Documentation: Make sure you’ve thoroughly read the documentation for your specific resource
- FAQ Section: Many common questions are answered in our FAQ
- Known Issues: Check the known issues section of each resource page
🤝 Community
Join our growing community of FiveM server owners and developers:
- Share your server setups
- Exchange configuration tips
- Showcase your customizations
- Network with other FiveM enthusiasts
💡 Feature Requests
Have ideas for improving our resources? We’d love to hear them!
- Join our Discord server
- Post in the #feature-requests channel
- Upvote other suggestions you like
🐛 Bug Reports
Found a bug? Help us improve by reporting it:
- Describe the issue in detail
- Include steps to reproduce
- Attach screenshots or videos if possible
- Provide your server configuration (if relevant)
📅 Support Hours
Our support team is available during the following hours:
| Day | Hours (UTC) |
|---|---|
| Monday - Thursday | 04:00 - 13:00 |
| Friday | Closed |
| Saturday | 05:00 - 11:00 |
| Sunday | 05:00 - 11:00 |
🚀 Premium Support
Need priority support? Consider upgrading to our Premium Support package:
- Priority ticket handling
- Direct developer access
- Extended support hours
- Custom implementation assistance